Frequently Asked Questions

Angie Walters on 03/05/2023
We are very happy with our units at the new South Loop Storage! We have peace of mind knowing our things are stored in a new security fenced facility with new cameras, professional lighting, and a state of the art security gate. The Noke smart entry system is our favorite part, it is super simple to use and allows us to have access anytime day or night! Great central location, right beside hospital! Just what Palestine needed!

Where is South Loop Storage located?

South Loop Storage is located at 2220 S Sycamore, Palestine, TX 75801.

What are the office hours?

Our facility is unmanned. Give us a call Monday - Friday from 9 AM to 6 PM.

What are the access hours?

You always have access to your unit 24/7 with us!

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as driver’s license, passport, or state ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

What security features do you offer?

Our facility is fully fenced, gated with keypad entry, and 24-hour video surveillance.

What type of units do you offer?

We offer climate-controlled storage units to keep your belongings nice and cool, and we also have drive-up storage that keeps your items away from precipitation.